NTCOSS is committed to protecting the privacy of personal information obtained in the course of its operations from members and supporters.
Collection of Personal Information
NTCOSS collects personal information that is reasonably necessary or directly related to, its functions or activities of membership, advocacy and events.
The specific types of personal information NTCOSS may collect and hold includes the following:
Service your organisation provides
Number of staff and/or volunteers
NTCOSS collects name; contact and organisation details for the purpose of sending information regarding the advocacy and activities that NTCOSS is involved in. We may also send you information regarding upcoming events, forums or training activities that may be of interest to you. You can ask to stop receiving these emails or change your details at any time by sending an email to NTCOSS.
User Trends: We also collect information about how NTCOSS members respond to our emails and how many take action through our site. We analyse these trends to improve our communications to you.
Accuracy of Personal Information
NTCOSS will take all reasonable steps to ensure that any personal information collected is accurate, complete and up to date.
If you believe that the information we hold is inaccurate or out of date, you may contact NTCOSS and we will update the relevant information accordingly.
Use of Personal Information
Personal information will not be used for any other purpose without the consent of its provider, unless NTCOSS is required by law to disclose that information.
We won’t sell, trade or exchange your information without your permission.
NTCOSS will not pass on personal information to any other organisation, with some exceptions:
- where required for financial transactions (eg. to verify credit cards);
- In certain circumstances, NTCOSS may disclose personal information to third party service providers (such as IT service providers) who assist us to administer our operations, or
- where the information to be passed on was collected for the purpose of passing that information on, or is required by law
From time to time, NTCOSS participates in research projects, events or engages with external partners that may require the release of member or stakeholder information to a third party. We will inform you if this happens and you can opt out at any time by contact NTCOSS.
For research projects NTCOSS ensures that the release of information is in accordance with any instructions provided by academic ethical clearance committees; and is relevant to furthering NTCOSS’s strategic vision and goals. Participants will receive advice regarding the ethical clearance prior to participation in the research.
Individuals may opt-out of any or all of our communications at any time. In order to opt-out contact the NTCOSS.
Security of Your Information
NTCOSS will take all reasonable steps to protect against the loss, misuse and/or alternation of the information under its control including through appropriate physical and electronic security strategies. Only authorised NTCOSS personnel are provided with access to personal information.
Accessing Your Information
This information may be requested by contacting NTCOSS and we will make your information available within 30 days of the receipt of the request.
Under the Australian Privacy Principles, we can refuse a request of personal information. If we do refuse a request, we will provide the individual with a written notice that sets out the reason (unless it would be unreasonable to do so).
If you wish to make an enquiry about your personal information at NTCOSS or make a complaint because you believe we may have breached the privacy code that applies to us, please contact NTCOSS.
Every effort will be made to resolve a complaint around privacy quickly and effectively as soon as NTCOSS has been made aware of that complaint.
Address: PO Box 1128, Nightcliff NT 0814
Phone: 08 8948 2665
Fax: 08 8948 4590
Email: [email protected]