Website Alice Springs Youth Accommodation and Support Services Inc

12 Month Contract – 30 Hours per week

Position Description

Salary and conditions commensurate with the Social, Community, Home Care & Disability Services Industry (SCHC&DSi) Award – Level 6.3 (salary sacrificing available)

Directly responsible to the ASYASS CEO


Coordinate the following residential services provided by ASYASS

  • Youth Refuge – emergency supported accommodation for young people 12-18 years
  • Youth Housing Project – medium term, transitional housing for young people 16 – 23 years.
  • On Track Residential / Independence program.
  • Brown Street Drop In Centre (in conjunction with Tangentyere Council)
  • Ampe Akweke Place (Young Women aged 13 – 23 years)



  • Manage the day to day operation of the programs
  • To abide by the goals, philosophies, policies and procedures of the service
  • Ensure reporting requirements relevant to the residential services are met
  • Ensure statistics are maintained as required
  • Assist in the development of new projects as required

Provide supervision to workers from the above projects, including;

  • Assist in the development and implement structures for effective communication, team building and debriefing
  • Assist in the facilitation of staff meetings with Team Leaders as required

Community Development

  • Initiate and participate in relevant partnerships and networks to promote positive developments and change for disadvantaged young people.
  • Promote and encourage youth participation within the community wherever possible
  • Raise awareness of youth issues and promote a positive profile of young people in our community
  • Be informed on current youth issues, particularly those that impact upon the ASYASS client group.


  • Review and assist Team Leaders with caseloads, as necessary, in relation to clients with complex and high needs
  • Participate in case planning conferences as necessary along with Team Leaders.
  • Take on a small Case Management load for Young People with more complex situations who are staying at the Crisis Refuge.


Provide Support to the ASYASS CEO

  • Actively engage with a strong and dynamic team of Coordinators
  • Participate in organizational planning processes/attend regular Coordinator’s meetings
  • Undertake ‘on-call’ duties as required
  • Undertake training in supervision/management skills as required
  • Ensure appropriate processes are followed in responding to inquiries/grievances from clients, families, staff, funding bodies or community members
  • Participate in policy development as required
  • Prepare reports for Manager, Board and Funding bodies as required
  • Undertake higher duties in the absence of the CEO.


Selection Criteria:




  1. Minimum of five years’ prior management experience.
  2. Relevant Tertiary qualifications or equivalent experience, including; Youth Work, Social Work, Community Development, Social Science, etc.
  3. A demonstrated commitment to social justice principles.
  4. Knowledge of the broad issues relating to youth homelessness.
  5. An understanding of contemporary drug and alcohol issues relating to young people and a commitment to implementing harm minimisation approaches.
  6. Experience in conflict resolution and mediation.
  7. Ability to fulfill administrative and reporting requirements relating to the management of projects and staff.
  8. Current NT Driver’s License.
  9. Current Working with Children Clearance (Ochre Card).
  10. Current Police check.


  1. Comprehensive knowledge of the Homeless Services Sector
  2. Experience in staff development, supervision and a demonstrated ability to lead a team
  3. Experience in the provision of training to small groups
  4. Experience in residential care settings



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