Northern Territory Council of Social Service

Directory

A directory for the general public and workers to access up-to-date listing of community sector social services available in the Northern Territory.

Region Serviced
Disability Accessible
Fees
Interpreter services available
Aboriginal Controlled Organisation
NDIS Registered
Eligibility criteria
Age
Disability
Aboriginal and Torres Strait Islander
Gender
Referrals
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Somerville Community Services is a non-government, not-for-profit youth, family and community welfare organisation. Somerville prioritises and advocates for access to resources that will help disadvantaged Territorians to improve their circumstances and provide essential services to the community.  The 1800 007 007 National Debt Helpline provides free financial counselling via the telephone.  Financial Counsellors are available to assist with a wide range of finance related issues including money management, general debt and bankruptcy.  Face to Face appointments may also be available in our Darwin, Palmerston and Katherine offices.

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Parentline provides free counselling and support to parents and carers of children living in the Northern Territory.

Parentline offers confidential phone and WebChat counselling and support for parents and carers and offers a safety-net for families by providing support when it’s most needed. This includes after hours, weekends, where families may feel isolated and where local services are unavailable.

Whether it’s support for challenging behaviour, relationship with children, co-parenting guidance or mental health help, Parentline is here.

Kids do better when their parents feel supported.

Parentline is here to support parents 8am-10pm, 7 days a week.

Call 1300 30 1300 or visit parentline.com.au

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Counselling

Professional and practical counselling for people experiencing problems with their alcohol, drug, or gambling behaviour.

Drug & Alcohol Service

Provides information, education, and counselling that is professional and practical.

Gambling 24hr Helpline – 1800 858 858

Provides telephone information, education and counselling for people who are experiencing problems with their gambling or for people who are concerned about someone else’s gambling behaviour.

Inhalants Program

Provides training and education for retail staff in the safe storage and responsible selling of inhalants.

Responsible Gambling (RG) Training

Provides training that builds on good customer service skills that enables gambling industry staff to recognise and respond to red flag behaviours and assist people with self-exclusion.

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The MS Society of SA & NT (MSSANT) helps to minimise the impact of multiple sclerosis on individuals, their families, carers and the community, whilst supporting research into improved treatments and ultimately finding a cure.

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TeamHEALTH is a leading provider of mental health supports. We have been operating in the Territory for over 30 years. We are a for-purpose organisation that provides nonclinical, recovery focused support. Our vision is that all people lead a full and valued life.

TeamHEALTH actively promotes and supports an inclusive and diverse culture. We welcome all people, regardless of age, gender, race, ability, sexual orientation, faith, religion and all other identities represented in our community.

Adult Support

Individual support for Adults

TeamHEALTH have a variety of support available for adults who have a mental illness or are experiencing distress in relation to their mental health.

We provide mental health supports for adults 16-64 years old who are experiencing mental health issues, with or without a diagnosis. Referrals are accepted from any source including self-referral.

Location of Support: We provide supports to people living in Darwin – urban and rural regions, Palmerston, Katherine, Daly River and Maningrida.

Centre Based Support

Adults over 16 who are experiencing mental health issues, with or without a formal diagnosis, can access the Centre Based Supports service. Referrals are accepted from any source including self-referral.

If you are feeling isolated or alone, our Centre Based Supports team provide a welcoming place where you can socialise and participate in a range of activities.

Location of Support: The Centre Based Supports office is located at Rapid Creek Business Village, 48 Trower Road, Millner NT 0810

Monday to Friday from 9.30am – 3.00pm

Support for Older Adults

To be eligible for support by the Older Adult team you need to be assessed and found eligible for a Home Care Package (HCP) or have an NDIS package that includes these supports. Non-indigenous adults are required to be 65 and over and Indigenous adults are required to be 50 years.

We support older adults experiencing mental illness who need assistance to remain living in their own home.

Location of Support: Support is available in urban Darwin regions.

Support Coordination for individuals with an NDIS package

Support Coordination is an NDIS item, whereby you receive individual support to help manage your NDIS package. TeamHEALTH have a team of experienced support coordinators who can assist you in getting the most out of your NDIS package.

Child and Family Support

Our Child and Family Wellbeing team work with children who are aged 0-18 years, together with another member of their family or significant adult, such as a parent or carer. We work alongside children and families who are affected by, or at risk of developing a mental illness.

We offer support at our office locations, Palmerston –Litchfield, Katherine, Gunbalanya, and can visit children and families in their homes, or somewhere else suitable to families in the community, such as a play centre.

Housing Support

We provide non-crisis, accommodation options for you and your family, if you are over 18 years and living with mental illness or mental health concerns and can live independently in the community with support. To be eligible to receive housing support individuals need to be engaged with an individual support worker through TeamHEALTH or another approved provider.

Medium to long-term, shared and non-shared housing options are available in a range of units and houses throughout Darwin and Palmerston. All accommodation comes partly furnished including white goods.

TeamHEALTH Housing is located throughout Darwin and Palmerston.

Residential Support

Through the NDIS we provide Supported Independent Living (SIL) by assisting participants in a shared home environment. This program assists participants build their skills around budgeting, household management and social skills. Our individualised supports each participant in their own journey to good mental health to people living with mental health issues or a significant and permanent disability.

Education and Training

At TeamHEALTH we are committed to delivering education and training to reduce the stigma and discrimination associated with mental illness and contribute to better mental health outcomes.

We provide up-to-date training for workplaces, schools and individuals in the community delivered by our trained facilitators.

Education and training are available in Darwin, Palmerston and Katherine.

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The Legal Aid Helpline provides free and confidential legal information, referral to other helpful services, and appointments for free legal advice. Take your first step towards a solution and call the Legal Aid Helpline on 1800 019 343.

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AADANT is the peak body for Alcohol and Other Drugs in the Northern Territory.

As an independent, membership-driven, not-for-profit association, we work with our members to support and strengthen AOD service delivery for people who experience harmful substance use in the NT.

Our mission is to build and maintain a strong, sustainable and culturally diverse Alcohol and Other Drugs (AOD) sector that works together to reduce alcohol and other drug related harm across the Northern Territory.

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We are a social change organisation working to build a just society where all people can live to their full potential. Since early 2017 we have been piloting the Youth Justice Group Conferencing program which aims to help young people see
the impact of their actions on victims of crime, and to support young people to restore relationships with those they have harmed.

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NAPCAN’s programs promote every child’s right to be safe and addresses the underlying issues of child abuse and neglect.

NAPCAN’s activities include the following:

  • Supporting child-friendly & child-safe practices in organisations, businesses and communities to promote the wellbeing & welfare of children & their families.
  • Building community and school capacity in order to support young people in developing respectful relationships.
  • Support, advocacy and development of resources including brochures, posters and audiovisual materials around child safety and wellbeing.
  • Coordination of the National Child Protection Week in September and
  • Coordination of Children’s Week in October.

Community Workshops

Check the NAPCAN website Training Calendar for available workshops otherwise contact NAPCAN for a quote. All workshops can be customised to suit urban, rural and remote communities.

Mandatory Reporting and Child Abuse Prevention

  • This workshop is designed to ensure that staff, volunteers and community members understand their mandatory-reporting legal & ethical obligations as well as increasing confidence in knowing when & where to report abuse or neglect.
  • Participants learn about indicators of harm as well as comprehensive assessment of risk and protective factors.
  • Discussions include practical strategies to reduce the risk of harm to children in families, organisations and communities.
  • The workshop can be individually tailored to urban and remote participants.
  • Workshops are available at no cost to organisations funded by Dept. of Children and Families and are available in Darwin and Alice Springs every 6 months.
  • Advanced bookings are essential.

Tools & Resources for Engaging Vulnerable Children & Families

  • This is a fun & interactive workshop that introduces a wide range of local, national and international child abuse prevention tools and resources for working with vulnerable children and families.
  • Through practical application, participants gain confidence & competence in using the resources in their work places.
  • The workshop can be tailored to urban and remote community services and for those working with newly arrived migrant or refugee families.

Child-Safe Organisations

  • This workshop provides information, research and practical resources to support agencies to improve their work practices with children and young people
  • Policies, protocols and processes are identified to assist agencies to assess, evaluate and introduce child-friendly and child-safe practices.
  • Organisations have an opportunity to identify risk and protective factors within their own practices and within their organisation
  • NAPCAN staff can review current child protection and mandatory reporting policies
  • Sample policies are made available for all participating agencies.

Respectful Relationships Programs – including Love Bites (Violence Prevention Programs)

NAPCAN delivers training in respectful relationships programs for children and young people from 3 to 17.

  • All Children Being Safe – Protective Behaviours program for 3 – 6 years (Key Theme: Community Responsibility for child safety; Safe people; Safe places; Safe/Unsafe feelings)
  • Growing Respect 7 – 12 years (Key Themes: Managing feelings and behaviours; Problem Solving in friendships; Listening skills; Managing fights / arguments; Asking for Help
  • #friends 11 – 13 years (Key Themes: Relationships and social media; Power in relationships; Jealousy; Communication)
  • Love Bites Junior 12 – 15 (Key Themes: Popularity and power; Power and control in relationships; Bullying, Jealousy; Homophobia; Sex, love and control; breaking up; Supporting friends.
  • Love Bites 15 – 17 (Key Themes: Relationship violence and sexual assault; Respectful vs abusive behaviour; Power and control; Myths; Consent; Being a bystander

Check the NAPCAN training calendar for dates of training or contact NAPCAN to arrange for additional workshops.

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Support for Alcoholics

Alcoholics Anonymous is a fellowship of men and women who share their experiences in order to help them solve their common problems and assist recovery from alcoholism. Information is provided for callers about their nearest local meeting.

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Carers NT is A Not-for-profit organisation dedicated to improving the lives of carers in the Northern Territory. Carers NT are the Local Carer Gateway Service provider throughout the Northern Territory.

All carers can access Carer Gateway services. You are a carer if you are looking after someone with disability, a medical condition, mental illness or who is frail due to age.

You don’t need to be a new carer to use Carer Gateway services – any carer can use the services at any time in their caring journey.

Carers NT is inclusive of all carers and the people they care for, no matter their age, background, ethnicity, religious beliefs or sexual orientation.

Our vision is to have a community in which carers are recognised and valued as a significant asset in which they have access to timely and appropriate services.

We do this by promoting awareness of carers with government funders and the broader community and by giving carers and the person they care for access to services like respite, counselling, peer support, advice and information.

Carers NT are registered NDIS providers, and we also offer a range of Aged Care services with CHSP funding.

Most of our services do not attract fees, however some services have set fees (NDIS), or request a contribution towards the cost of services provided.

Interpreter Services available.

Registered for NDIS

Disability access.

 

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The Childbirth Education Association Darwin is a community based organisation which provides information and support for women and their families and promotes self- reliance and confidence in pregnancy, birth and parenting.   CEA provide support through education sessions, pre-natal and post-natal exercise classes; library and general resources.  Childbirth Education Association is also a community advocate for birthing services.

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FPNT provides comprehensive reproductive and sexual health care, education and training.
We strive to provide appropriate, affordable and accessible services to those most in need.
FPNT is a non-government organisation, not for profit, responsible to a governing board of
volunteers.

Our health clinics are open Monday to Saturday in Coconut Grove and Palmerston. Visit our website for further information: http://www.fpwnt.com.au

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Providing support for people with a mental illness and their families and carers.  Also providing early intervention for young people who may be at risk of developing a mental illness.

Wellbeing & Relaxation Centre

Provides emotional support, information, activities, workshops, education, respite, advocacy and referral for carers of people with mental illness.

Mental Health Support

Provides emotional support, information, education, respite, advocacy and referral for people with mental illness and for families and carers of people with mental illness. Social and recreational opportunities are available for people with mental illness and for carers in order to reduce social isolation.

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Down Syndrome Support & Community Education

Support and information is available for people with Down Syndrome, their families and carers. Community education workshops promote awareness, resources and skills development to students, families schools carers and health professionals in relation to the health and wellbeing of people who have Down Syndrome.

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St John Ambulance Australia (NT) Inc is a self-funding charitable organisation active in the Northern Territory, dedicated to helping people in sickness, distress, suffering or danger.

Ambulance Service

Provides twenty-four-hour, seven-day-a-week ambulance service. Patient transfer is also available.

Ambulance subscriptions are available for purchase.

First Aid Kits & Supplies

First aid kits and other first aid supplies are available for purchase. Re-stocking of first aid supplies is also available.

First Aid Training

Nationally-accredited training for CPR and first aid certificates are available. First Aid training includes emergency basic life support, first aid in remote locations, advanced resuscitation, occupational first aid, refresher courses and first aid management of anaphylaxis & asthma.

First Aid Volunteers

Provides first aid coverage at public events throughout the Northern Territory.

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Support after suicide.

  • reducing the high rates of suicide through the delivery of a critical response service to support individuals and families affected by a suicide or other traumatic incidents
  • providing social support, practical assistance and advocacy support to affected individuals and families
  • building the capacity of local communities and service providers to care for and respond to social disadvantage, including suicides and traumatic incidents in their community
  • strengthening individual, family and community resilience and social wellbeing, and
  • contribute to addressing the social disadvantage needs of Aboriginal and Torres Strait Islander people and communities
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Disability Sporting Activities

Provides opportunities in athletics, cycling, swimming, pistol shooting, archery and lawn bowls for people with disabilities. A local wheelchair basketball competition is also available.

 

Introducing Clients into Sport

The Association assists people with disabilities to participate in sport by networking with other sporting organisations. Members can be provided with opportunities to participate in the National Disabled Championships.

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