Northern Territory Council of Social Service

Directory

A directory for the general public and workers to access up-to-date listing of community sector social services available in the Northern Territory.

Region Serviced
Disability Accessible
Fees
Interpreter services available
Aboriginal Controlled Organisation
NDIS Registered
Eligibility criteria
Age
Disability
Aboriginal and Torres Strait Islander
Gender
Referrals
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Migration Support Services

As part of the world-wide Red Cross tracing network, Red Cross tracing in the Northern Territory re-establishes contact between relatives separated as a result of war, conflict or international disaster. Various free-of-charge services are offered, including tracing, the Red Cross message service, family reunion, health & welfare reports and related services. Support is provided to people seeking asylum and living in the Northern Territory while they are awaiting determination of a claim for protection.

Emergency relief is available for any migrant experiencing a crisis, in the form of casework, limited financial assistance and in-kind support. Red Cross provides support and assistance to people who have been trafficked, or who have experienced forced marriage, through the Support to Trafficked People Program. Red Cross also conducts monitoring visits to immigration detention centres in Australia and offshore.

Communities for Children Program

Enables the establishment of community committees in both Palmerston and Tiwi Islands. The committees then allocate funding to a number of local programs to support families and children.

Disaster Response

Operation of the National Registration & Inquiry System

(NRIS) allows concerned relatives to track family members who find themselves caught up in disasters. Australian Red Cross also provides assistance for people affected by emergencies and disasters. Trained staff and volunteers identify those who need counselling & support and provide basic necessities, care and comfort.

First Aid Training

Public courses for First Aid training are available in Darwin at two locations, Katherine and Alice Springs. For all bookings please call 1300 367 428.

Opportunity Shops

Provide financial support to the agency through the sale of second-hand clothing, furniture, household goods & bric-a-brac, all at affordable prices.  Please view our website for NT locations.  https://www.redcross.org.au

Telecross

A telephone support service through which volunteers provide contact with people who are isolated because they are aged, frail or have disabilities or other restrictions. Trained volunteers telephone people in their homes at a pre-arranged time each day to check on their wellbeing. If there is no answer after several attempts, appropriate action is taken.

Remote Holiday Programs

Programs run for school aged children on the Tiwi Islands.

Place Based

Community Development Work in seven locations, with Community Development Officers and Cultural Support Workers assisting the communities to develop solutions and programs that are best for each community. Red Cross is working in Darwin, Galiwinku, Katherine, Daly River, Alice Springs, Tennant Creek and Tiwi Islands.

Save a Mate Our Way (SAM Our Way)

A Youth focused program with a focus on alcohol and other drugs.

The Shak (Located in Casuarina NT)

A youth centre where compatible programs and organisation can run their activities with youth.

Register of Adult Support Persons (RASP)

A youth justice program of volunteers providing support to young people who are being interviewed by police

Youth Activities

This is on the Tiwi Islands for young people aged from 12 to 25 and include sports on the oval and activities ranging from art and music to film night, barbecues, make-up sessions, games and activities that promote personal development and work readiness.

Kalano Flexible Care

A 16 bed hostel to cater particularly for the Kalano Community in Katherine.

Indigenous Australia Program

Improves health outcomes of indigenous Australians, with a focus on comprehensive primary health care & eye health.

 

Aboriginal Health: National Trachoma & Eye Health

The Foundation works to eradicate avoidable blindness and improve health outcomes for indigenous Australians.

 

Training Courses

A range of training courses is available and includes human rights advocacy.

Women’s Development

Encourages and assists indigenous women to build on their skills and undergo training in order to improve their outcomes and those of their communities.

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NPY Women’s Council’s purpose is to work with the women and their families of the Ngaanyatjarra Pitjantjatjara Yankuntjatjara region in Central Australia to increase the capacity to lead safe and healthy lives with improved life choices.

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Akeyulerre Healing Centre promotes Arrernte cultural practice, identity and knowledge. Cultural practices supported by the Centre include preparation and distribution of bush medicines, access to and support of Ngangkeres, visits to country, song, dance, smoking ceremonies and collection and preparation of bush foods. Akeyulerre is based in Alice Springs and also services Bonya, Santa Teresa (Ltyentye Apurte) and Amoonguna.

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BBSSGNT is a suicide bereavement support group for persons over the age of 18 years who have been impacted by suicide loss of a family member, friend or work colleague.  Postvention support (support after suicide) is Prevention. For every incident of suicide, research indicates that at least 135 persons are affected by each incident. This equates to approx half a million people nationally in Australia alone.  The BBSSGNT is an initiative by SabrinasReach4Life based in Darwin. Currently this service is run by volunteers and auspiced by Anglicare NT.

Meetings are held on the 1st Wednesday of every month between 7pm to 9pm @ Harry’s Place, 1 Willeroo Street in TIWI.

Call 0491311211 for more information.

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Needle & Syringe Program

NTAHC’s Palmerston NSP provides a community needle and syringe program including collection boxes, replacement needles & syringes, referrals, education on harm reduction, education for service providers and education about reducing the spread of HIV & other blood-borne viruses.

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Migration Support Services

As part of the world-wide Red Cross tracing network, Red Cross tracing in the Northern Territory re-establishes contact between relatives separated as a result of war, conflict or international disaster. Various free-of-charge services are offered, including tracing, the Red Cross message service, family reunion, health & welfare reports and related services. Support is provided to people seeking asylum and living in the Northern Territory while they are awaiting determination of a claim for protection.

Emergency relief is available for any migrant experiencing a crisis, in the form of casework, limited financial assistance and in-kind support. Red Cross provides support and assistance to people who have been trafficked, or who have experienced forced marriage, through the Support to Trafficked People Program. Red Cross also conducts monitoring visits to immigration detention centres in Australia and offshore.

Communities for Children Program

Enables the establishment of community committees in both Palmerston and Tiwi Islands. The committees then allocate funding to a number of local programs to support families and children.

Disaster Response

Operation of the National Registration & Inquiry System

(NRIS) allows concerned relatives to track family members who find themselves caught up in disasters. Australian Red Cross also provides assistance for people affected by emergencies and disasters. Trained staff and volunteers identify those who need counselling & support and provide basic necessities, care and comfort.

First Aid Training

Public courses for First Aid training are available in  Katherine. For all bookings please call 1300 367 428.

Good Start Break

Provides projects that support acfast Clubcess to nutritious food for vulnerable people. Material aid in the form of breakfast is provided at primary schools and secondary schools to ensure children in need receive a good breakfast before study.

Opportunity Shops

Provide financial support to the agency through the sale of second-hand clothing, furniture, household goods & bric-a-brac, all at affordable prices.

Personal Helpers & Mentors Program (PHaMs)

PHaMs works to increase opportunities for recovery in adults and young people 16 years old or over who have severe functional limitations as a result of severe mental illness.

The program is a home-based outreach support service that assists people with gaining access to appropriate & timely support services, development of personal capacity & self reliance and increased community participation.

Telecross

A telephone support service through which volunteers provide contact with people who are isolated because they are aged, frail or have disabilities or other restrictions. Trained volunteers telephone people in their homes at a pre-arranged time each day to check on their wellbeing. If there is no answer after several attempts, appropriate action is taken.

Place Based

Community Development Work in seven locations, with Community Development Officers and Cultural Support Workers assisting the communities to develop solutions and programs that are best for each community. Red Cross is working in Darwin, Galiwinku, Katherine, Daly River, Alice Springs, Tennant Creek and Tiwi Islands.

Save a Mate Our Way (SAM Our Way)

A Youth focused program with a focus on alcohol and other drugs.

Register of Adult Support Persons (RASP)

A youth justice program of volunteers providing support to young people who are being interviewed by police.

Kalano Flexible Care

A 16 bed hostel to cater particularly for the Kalano Community in Katherine.

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Tangentyere Council is the major service delivery agency for the 18 Housing Associations known as ‘town camps’ in Alice Springs.

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Akeyulerre Healing Centre promotes Arrernte cultural practice, identity and knowledge. Cultural practices supported by the Centre include preparation and distribution of bush medicines, access to and support of Ngangkeres, visits to country, song, dance, smoking ceremonies and collection and preparation of bush foods. Akeyulerre is based in Alice Springs and also services Bonya, Santa Teresa (Ltyentye Apurte) and Amoonguna.

Blood Bank

The Blood Bank collects blood from voluntary donors for the provision of adequate and safe blood products for use in hospitals.

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Administrative Services

Provides project management, general administration, human resources management and secretarial services such as minute-taking for organisations in the Katherine region.

Community Development & Projects

Provides a range of community development activities and projects.

  • Youth Project ( in partnership with Katherine Youth Justice Reinvestment program, Katherine Youth Interagency taskforce Group, OWN (Our Wellbeing Network, suicide prevention, intervention and post vention))
  • NAIDOC
  • Stolen Generation, Katherine
  • Facilitating Partner, Katherine Individual Support Program

On the Board of Communities for Children with the Smith Family

Coordinating Body

KRAHRS brings together Aboriginal organisations involved in the delivery of health and related services in the Katherine region in order to enable service providers and advocates to share information, support each other and coordinate activities for the benefit of the indigenous people of the region.

Diabetes & Cardiac Education

Provides education for people with diabetes and cardiacconditions as well as providing cardiac rehabilitation services.

Health Promotion

Conducts community information sessions and healthpromotion activities.

 

National Diabetes Services Scheme (NDSS)

Healthy Living NT administers the NDSS in Alice Springs.NDSS is an initiative of the Australian Government and isadministered by Diabetes Australia. People with diabetes who have been registered with the National Diabetes Services Scheme are eligible to purchase essential diabetes health supplies at low cost.

 

Retail of Diabetes Products

Healthy Living NT provides a range of diabetes related items for sale, including blood-glucose meters, sharps containers, circulation socks and recipe books. Free Medicalert brochures are also available. A mail-order service is available.

Support Groups

Self-help and health support groups are available for people with diabetes as well as information sessions for people newly diagnosed with diabetes.

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The MS Society of SA & NT (MSSANT) helps to minimise the impact of multiple sclerosis on individuals, their families, carers and the community, whilst supporting research into improved treatments and ultimately finding a cure.

Cancer Support Services

Provides information and support for anyone affected by cancer and provides public education to increase awareness and prevention of cancer. A breast-care nurse and an ostomy service are also available.

Turbans, breast prostheses and mastectomy brassieres are available for purchase.

Education and in-service sessions for work places and schools are also provided.

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St John Ambulance Australia (NT) Inc is a self-funding charitable organisation active in the Northern Territory, dedicated to helping people in sickness, distress, suffering or danger.

Ambulance Service

Provides twenty-four-hour, seven-day-a-week ambulance service. Patient transfer is also available.  Ambulance subscriptions are available for purchase.

First Aid Kits & Supplies

First aid kits and other first aid supplies are available for purchase. Re-stocking of first aid supplies is also available.

First Aid Training

Nationally-accredited training for CPR and first aid certificates are available. First Aid training includes emergency basic life support, first aid in remote locations, advanced resuscitation, occupational first aid, refresher courses and first aid management of anaphylaxis & asthma.

First Aid Volunteers

Provides first aid coverage at public events throughout the Northern Territory.

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Medical Planning & Coordination

Membership services for medical practitioners in the Northern Territory including information and support regarding practice accreditation, mental health care initiatives, home-medicine reviews, immunisation, information management, quality use of medicines, lifestyle risk-factor management, chronic disease management and the provision of seminars & workshops for ongoing education in the profession.

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FPNT provides comprehensive reproductive and sexual health care, education and training.
We strive to provide appropriate, affordable and accessible services to those most in need.
FPNT is a non-government organisation, not for profit, responsible to a governing board of
volunteers.

Our health clinics are open Monday to Saturday in Coconut Grove and Palmerston. Visit our website for further information: http://www.fpwnt.com.au

Diabetes & Cardiac Education

Provides education for people with diabetes and cardiacconditions as well as providing cardiac rehabilitation services.

Health Promotion

Conducts community information sessions and healthpromotion activities.

 

National Diabetes Services Scheme (NDSS)

Healthy Living NT administers the NDSS in Alice Springs.NDSS is an initiative of the Australian Government and isadministered by Diabetes Australia. People with diabetes who have been registered with the National Diabetes Services Scheme are eligible to purchase essential diabetes health supplies at low cost.

 

Retail of Diabetes Products

Healthy Living NT provides a range of diabetes related items for sale, including blood-glucose meters, sharps containers, circulation socks and recipe books. Free Medicalert brochures are also available. A mail-order service is available.

Support Groups

Self-help and health support groups are available for people with diabetes as well as information sessions for people newly diagnosed with diabetes.

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Wurli Clinical Services

Wurli provides a range of clinical services to Aboriginal people living in Katherine and 40 km radius. Clients can ‘walk in’ at any time during operating hours, but if clients prefer, the clinic also operates an appointment system for current clients.

Access to all clinical services is improved by our transport service, which can collect clients from anywhere within 40 kilometres of Katherine. Wurli will send out reminder letters and messages to you and family when due for an appointment or other type of follow up care.

Acute and General Care

The Main Clinic is located at 25 Third Street is staffed by male and female Registered Aboriginal Health Practitioners (RAHPs), Registered Nurse and General Practitioners.  A Senior RAHP oversees its operation in the position of the Clinic Coordinator.  The Main Clinic staff can make referrals to other Wurli services i.e. Wellbeing, AOD, SIF, Gudbinji, WWFPP and Strongbala Justice or to external organisations when required.

The Main Clinic is AGPAL accredited.

Triage

Main Clinic has a triage system in order to improve patient flow and to reduce the waiting time in which they will be allocated to a team within our triage system – Team 1, Team 2 or the Appointments Doctor – to help improve the flow in regards to their health care.

The Triage RAHP/RN provides first point of contact for all clients that present to the clinic – they take their basic observations check then they start the health journey into the main clinic for their health care. This system operates on a walk in basis.

What to see the acute and general care team for: 

The Main Clinic is the best place to come for any of the following (and more):

  • A well person’s check-up
  • Injury, wound or sore
  • Short term sickness and regular medication reviews when required
  • Screening and treating sexually transmitted infections (STIs)
  • Immunisations
  • General primary health care, including health education.

 

Women & Children’s Health Program

The Women’s & Children’s Team is located at 21 Third Street and has a focus on providing a healthy beginning to life.

Women’s Health

The Women’s program is the best place for women to come for any of the following (and more):

  • a well women’s check-up and PAP smears
  • advice on family planning and contraception
  • antenatal health care for pregnant women
  • Breastfeeding support
  • Privacy in screening and treating Sexually Transmitted Infections
  • any women’s health business

Child Health

The Child Health program is the best place for both men and women to bring children for any of the following (and more):

  • Developmental checks
  • Parental support
  • Early childhood nutrition
  • Babies and small children’s immunisations

Please note: sick children should go straight to Main Clinic. Men are very welcome to bring their children along to the Children’s Health program.

 

StrongBala Men’s Health

Strongbala Men’s Health  operates out of the Tom Cameron Wing at the main building, 25 Third Street. StrongBala Men’s Health deliver cultural appropriately services to our male clients. The team is staffed by male only RAHPs, Doctors and RNs.

What to see us for

The StrongBala Health Clinic is the best place for men to come if you have any of the following:

  • a well person’s check-up
  • Injury, wound or sore
  • Short term sickness such as flu
  • Immunisations
  • Privacy in screening and treating Sexually Transmitted Infections
  • Advice on risks of tobacco, AOD use, lack of physical activity and nutrition.

 

Gudbinji Chronic Conditions Care

Wurli established this separate chronic disease clinic to provide a culturally appropriate and supportive service and education with an emphasis on self-management of chronic disease conditions. Coordination of the different services required by individual patients is a big feature of Gudbinji’s work and client care is not limited to clinical care or referral to allied health care. More time is used to provide client case management, education, support and advocacy to ensure a holistic approach to chronic disease management.

The Program is located at 6 Kintore Street and places very strong emphasis on developing preventative strategies revolving around healthy eating and exercise promotion and education.

What to see us for

The Gudbinji Chronic Disease Clinic will look after you if you are an adult who has been diagnosed with a chronic disease such as:

  • diabetes
  • diabetic education
  • eye health
  • heart disease
  • rheumatic heart disease
  • respiratory disease
  • renal disease
  • cancer

 

Family Partnership Program

This program delivers in-home outreach services that aims to improve pregnancy outcomes by helping women engage in good preventative health practices, support mothers to improve their child’s health and development and help mothers to develop a vision for their own future.

To achieve this, structured and sustained home visits to women pregnant with an Aboriginal and/or Torres Strait Islander child.

Their team is staffed by an RN Supervisor, 3 Family Home Visitors (RNs) and 2 Community Family Partnership Workers and operates from the Women and Children’s Centre at 21 Third Street.

What to see us for

Come see us or call us if you are an expectant mother and would like to know what support services this program can provide to you. This program is not compulsory. Don’t hesitate to contact the friendly staff who can provide you with more information.

 

Health Promotion

The Health Promotion program collaborates with all Wurli program areas to plan, implement and evaluate high quality and culturally relevant activities and campaigns in various settings including the clinics, schools, and the community to maximise positive health outcomes.

The following are priorities needing to be addressed by the Health Promotion program:

  • healthy lifestyle choices, benefits of eating good food and exercise
  • dangers of smoking and tobacco
  • pregnancy and smoking and the effects on the unborn baby
  • diabetes information

You can say “hi” to our health promotion team at:

  • National awareness campaign activities and events
  • Health promotion information and activities at public venues
  • Health promotion linkage with other Wurli programs, for example clinical programs
  • Partnerships with sporting codes and other community organisations
  • School visits and information sessions

We have many great, culturally appropriate resources to help support health promotion messages.

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Migration Support Services

As part of the world-wide Red Cross tracing network, Red Cross tracing in the Northern Territory re-establishes contact between relatives separated as a result of war, conflict or international disaster. Various free-of-charge services are offered, including tracing, the Red Cross message service, family reunion, health & welfare reports and related services. Support is provided to people seeking asylum and living in the Northern Territory while they are awaiting determination of a claim for protection.

Emergency relief is available for any migrant experiencing a crisis, in the form of casework, limited financial assistance and in-kind support. Red Cross provides support and assistance to people who have been trafficked, or who have experienced forced marriage, through the Support to Trafficked People Program. Red Cross also conducts monitoring visits to immigration detention centres in Australia and offshore.

Communities for Children Program

Enables the establishment of community committees in both Palmerston and Tiwi Islands. The committees then allocate funding to a number of local programs to support families and children.

Disaster Response

Operation of the National Registration & Inquiry System

(NRIS) allows concerned relatives to track family members who find themselves caught up in disasters. Australian Red Cross also provides assistance for people affected by emergencies and disasters. Trained staff and volunteers identify those who need counselling & support and provide basic necessities, care and comfort.

First Aid Training

Public courses for First Aid training are available in Alice Springs. For all bookings please call 1300 367 428.

Place Based

Community Development Work in seven locations, with Community Development Officers and Cultural Support Workers assisting the communities to develop solutions and programs that are best for each community. Red Cross is working in Darwin, Galiwinku, Katherine, Daly River, Alice Springs, Tennant Creek and Tiwi Islands.

 

 

 

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