Migration Support Services

As part of the world-wide Red Cross tracing network, Red Cross tracing in the Northern Territory re-establishes contact between relatives separated as a result of war, conflict or international disaster. Various free-of-charge services are offered, including tracing, the Red Cross message service, family reunion, health & welfare reports and related services. Support is provided to people seeking asylum and living in the Northern Territory while they are awaiting determination of a claim for protection.

Emergency relief is available for any migrant experiencing a crisis, in the form of casework, limited financial assistance and in-kind support. Red Cross provides support and assistance to people who have been trafficked, or who have experienced forced marriage, through the Support to Trafficked People Program. Red Cross also conducts monitoring visits to immigration detention centres in Australia and offshore.

Communities for Children Program

Enables the establishment of community committees in both Palmerston and Tiwi Islands. The committees then allocate funding to a number of local programs to support families and children.

Disaster Response

Operation of the National Registration & Inquiry System

(NRIS) allows concerned relatives to track family members who find themselves caught up in disasters. Australian Red Cross also provides assistance for people affected by emergencies and disasters. Trained staff and volunteers identify those who need counselling & support and provide basic necessities, care and comfort.

First Aid Training

Public courses for First Aid training are available in Darwin at two locations, Katherine and Alice Springs. For all bookings please call 1300 367 428.

Opportunity Shops

Provide financial support to the agency through the sale of second-hand clothing, furniture, household goods & bric-a-brac, all at affordable prices.  Please view our website for NT locations.  https://www.redcross.org.au

Telecross

A telephone support service through which volunteers provide contact with people who are isolated because they are aged, frail or have disabilities or other restrictions. Trained volunteers telephone people in their homes at a pre-arranged time each day to check on their wellbeing. If there is no answer after several attempts, appropriate action is taken.

Remote Holiday Programs

Programs run for school aged children on the Tiwi Islands.

Place Based

Community Development Work in seven locations, with Community Development Officers and Cultural Support Workers assisting the communities to develop solutions and programs that are best for each community. Red Cross is working in Darwin, Galiwinku, Katherine, Daly River, Alice Springs, Tennant Creek and Tiwi Islands.

Save a Mate Our Way (SAM Our Way)

A Youth focused program with a focus on alcohol and other drugs.

The Shak (Located in Casuarina NT)

A youth centre where compatible programs and organisation can run their activities with youth.

Register of Adult Support Persons (RASP)

A youth justice program of volunteers providing support to young people who are being interviewed by police

Youth Activities

This is on the Tiwi Islands for young people aged from 12 to 25 and include sports on the oval and activities ranging from art and music to film night, barbecues, make-up sessions, games and activities that promote personal development and work readiness.

Kalano Flexible Care

A 16 bed hostel to cater particularly for the Kalano Community in Katherine.

COTA NT is the peak body for seniors in the Northern Territory advocating on their behalf and dedicated to promoting their well-being since 1969.

COTA NT provides services, information and programs including NT Seniors Card, Aged Care Navigators,  multicultural programs (MASP and PICAC), Fit for Life, and Knowledge for Life activities and events all year round in addition to Seniors Month (August) and Seniors Expo (annual).

Fees apply for COTA NT financial membership and some activities.

Training Sessions: Thursdays weekly at Nakara Oval from 5:30pm to 7:00pm

Football Without Borders (FWB) is an organisation that promotes the integration of refugees, asylum seekers and new migrants in the Darwin community by engagement through the practice of football (soccer). The program provides a great opportunity for participants to meet form new friendships, practice their favourite sport and grow in confidence as they find their place within the Darwin community.

FWB competes in Football NT’s Division 1 tournament during the active football season (Feb – Sep) and plays friendlies every other weekend throught the year. No matter your skill levels, you are welcome to enjoy football with us.

Support is fluid and extends to areas outside of football including help finding work, transport and communication systems.

Find us on Facebook as “Football Without Borders Darwin” and join in the fun!

The Sunrise Centre Homeless Program

The workers at Sunrise help people re-connect with their community through introducing them to friendship and activity groups. They help them find long term accommodation, identify participant finanace concerns, organise government income entitlements and identify a local medical practice they can rely on, among many other things, such as advocacy and referrals.

All of this is vital to a person’s rehabilitation and re-introduction to their community. Being on the street or ‘couch surfing’ for an extended period of time makes people feel very isolated, so it’s important that they have all the knowledge and tools they need to stand on their own, when they are ready to leave the centre.

The Sunrise Homeless Program accommodates 30 single homeless people year round. Each person gets their own room with a bed, wardrobe, chair and desk, and adjoining bathroom. The typical length of stay is three months during which each person receives intensive assistance from a professional case worker.

The goal of each case worker is to fully understand the reasons for each person’s homelessness and develop a strategy for future accomodation and support options.

Services Available

• Accommodation for singles 18 years or over
• Referrals can be made by self or any agency
• A caseworker is available for support and practical assistance.
• The case worker can help with referrals and contact with other organisations
• As we are a  temporary accommodation provider, the maximum stay is for 3 months
• We can make referrals to assist you in finding more permanent accommodation

We Provide:

• 30 short term accommodation beds
• Residents have their own bedroom and a bathroom.
• Case Worker Assistance
• Advocacy, Practical & Emotional Support

Cooking With Asylum Seekers

Provides the opportunity for asylum seekers to cook the food of their own culture. Ingredients are provided.

Cooking With Culture

A cooking and nutrition program for older migrants. Each week members of the group offer to demonstrate the preparation and cooking of food from their own culture.

Emergency Relief

Emergency relief is available in the form of food vouchers for singles and families in financial distress.

Multicultural Advocacy

The peak community advocacy body in the Northern Territory representing the interests, concerns and aspirations of people from non-English-speaking backgrounds. Interpreters are available.

Multicultural Parents’ Support Group

Supports parents from culturally & linguistically diversebackgrounds by providing them with information & support on issues of concern & interest such as health, positive parenting, education around the topic of child protection and providing healthy meals for families on a budget.

The program helps to reduce isolation, increase self-esteem and build positive family relationships through group discussion & social interaction.

Settlement Grants Program

The Settlement Grants Program assists ethnic communities through direct service provision, advocacy and community development. The Scheme provides information, referral, counselling and support to assist newly arrived migrants with special needs to gain access to basic services such as education, training, income support, health and language services. Regular information sessions are conducted.

The Scheme also identifies and meets the settlement needs of migrants and ethnic communities, analyses government policies, and provides advocacy on policy issues.

Melaleuca Refugee Centre Torture Trauma Survivors Service of the NT incorporated is a community-controlled, not-for-profit Association operating out of Darwin. Melaleuca Refugee Centre provided an environment for resettlement and healing of refugee survivors of torture and trauma, their families and communities through confidential, high quality and holistic services.

Melaleuca Refugee Centre Torture Trauma Survivors Service of the NT incorporated is a community-controlled, not-for-profit Association operating out of Darwin. Melaleuca Refugee Centre provided an environment for resettlement and healing of refugee survivors of torture and trauma, their families and communities through confidential, high quality and holistic services.

Providing support for people with a mental illness and their families and carers.  Also providing early intervention for young people who may be at risk of developing a mental illness.

Wellbeing & Relaxation Centre

Provides emotional support, information, activities, workshops, education, respite, advocacy and referral for carers of people with mental illness.

Mental Health Support

Provides emotional support, information, education, respite, advocacy and referral for people with mental illness and for families and carers of people with mental illness. Social and recreational opportunities are available for people with mental illness and for carers in order to reduce social isolation.

Child Advocacy

An advocacy group for children up to 8 years old provides a voice for children on any issue relating to them.

Children’s Inclusion Support Services

Provides support, resources and training for child-care services to empower carers with confidence, skills and knowledge in successfully caring for children with special needs.

Children with additional needs may include those from culturally & linguistically diverse backgrounds, indigenous children, those with disabilities or developmental delay and refugees who have experienced torture or trauma during their refugee experiences.

Families and Schools Together (FAST)

A program that focuses on strengthening families by improving their relationships within the family and between families and schools. All families can join a FAST program.

Baby FAST, Kids FAST and Youth FAST operate across various locations in the Northern Territory. Families attend the eight-week program, which involves coming together once a week and intentionally spending time together as a family.

Activities may include sharing a meal and undertaking family activities. Participants also have the opportunity to be involved in Parent Group and Kids Time.

FAST is an evidence based program utilising strengths-based approach and provides training for local community members and agency workers to run the program. Parents are empowered to be the leaders of their families.

Supporting culturally and linguistically diverse community (CALD) in Alice Springs.

MCSCA is the only organisation in Alice Springs that provides settlement assistance to migrants and refugees.

• MCSCA has a continuing role in representing, assisting community understanding and acceptance of cultural diversity and promoting multiculturalism.
• MCSCA assists newly formed CALD groups and support social and cultural activities for individuals and families and to become part of the wider community.
• MCSCA provide and assist in the provision of more appropriate, consistent and regular liaison between CALD individuals and communities and other organisations, employers, service providers and government departments.
• MCSCA also provides the following activities/programs:
  • provision of case work, referrals and support to migrants/refugees.
  • mentoring and developing multicultural communities.
  • provision of information sessions on range of subjects based on current needs such as governance, legal issues, health, employment, parenting and family violence.
  • assist clients with citizenship application and preparation for test.
  • organising multicultural events such as Harmony Day and End of Year Gathering and monthly BBQ-Meet & Greet for new migrants in Alice Springs.

Multicultural Playgroup – “SusuMama”

MCSCA run 2 playgroups per week for newly arrived parents with babies and small children (from birth-4 years old) on Monday and Friday from 9.30 – 11.30am at the Alice Springs Youth and Community Centre.  The playgroup provides activities for parents and children and assist with their integration into the Australian society.

Relationships Australia NT provides a diverse range of counselling services, responding to the needs of individuals, couples and families from all cultural backgrounds. Counselling is available on a wide range of issues including relationship development/improvement, relationship difficulties, sexual concerns, family violence, grief and loss, and individual growth.

• Relationship Counselling
• Personal Counselling 
• Children’s Counselling 
• LGBTIQ Support

It’s still business as usual for us, although we’ve closed our offices to limit the spread of COVID-19. Appointments will be available via phone and video only.

NTAHC delivers a range of programs aimed at preventing the transmission of blood-borne viruses (BBVs) and provides support for people living with a blood-borne virus. Programs are delivered in urban and remote communities via health promotion and one-on-one care and support.

Care and Support Service

Support for people living with HIV, hepatitis B or hepatitis C. This includes budgeting assistance, counselling, a drop-in centre, emergency-relief funds, hospital visits, provision of vitamin and mineral supplements and referral to medical services and other agencies.

Needle & Syringe Program

A community needle and syringe program providing collection boxes, replacement needles & syringes, referrals, education on harm reduction, education for service providers and education about reducing the spread of HIV and other blood-borne viruses.

Sex Worker Outreach Program (SWOPNT)

Provides counselling and support for sex workers and escort agencies and referrals to other health care agencies and education on safe-sex practices and reducing the spread of HIV and other blood-borne viruses is provided.

Safer sex products are available for purchase through the SWOPNT SWOP Shop.

Health Promotion

NTAHC develops a range of health promotion campaigns and resources throughout the year, as well as holding events to acknowledge health awareness days of significance.

NTAHC delivers a range of programs aimed at preventing the transmission of blood-borne viruses (BBVs) and provides support for people living with a blood-borne virus. Programs are delivered in urban and remote communities via health promotion and one-on-one care and support.

Care and Support Service

Support for people living with HIV, hepatitis B or hepatitis C. This includes budgeting assistance, counselling, a drop-in centre, emergency-relief funds, hospital visits, provision of vitamin and mineral supplements and referral to medical services and other agencies.

Needle & Syringe Program

A community needle and syringe program providing collection boxes, replacement needles & syringes, referrals, education on harm reduction, education for service providers and education about reducing the spread of HIV and other blood-borne viruses.

Sex Worker Outreach Program (SWOPNT)

Provides counselling and support for sex workers and escort agencies and referrals to other health care agencies and education on safe-sex practices and reducing the spread of HIV and other blood-borne viruses is provided.

Safer sex products are available for purchase through the SWOPNT SWOP Shop.

Carpentaria Therapy Services

Allied Health services for children, young people and adults with a range of requirements in urban and remote areas. Our therapists incorporate a multi-disciplinary team including Speech Pathologists, Occupational Therapists, Physiotherapists and Psychologists.

Adult Day Program

Provides person-centred day service activities for adults with a disability, to enable participation in community life and development of  abilities within a broad range of life experiences. We support people aged 17 and above with high and low support needs and offer a variety of centre-based and community activities.

Short Term Accommodation / Respite

Provides respite services for urban and remote families of children and adults who have disabilities and high support needs with planned, regular support in a home setting with peers and support people, where participants enjoy community access activities such as swimming, horse riding, bbqs and picnics.

Supported Independent Living

Provides full time person-centred support and accommodation to enable people with a disability  to access and enjoy a safe, comfortable and fulfilling life in their home and in the community.

Support Coordination

Carpentaria offers Support Coordination services to assist in the implementation of NDIS plans, ensuring that individuals are able to find and connect with the services and supports they require.

Migration Support Services

As part of the world-wide Red Cross tracing network, Red Cross tracing in the Northern Territory re-establishes contact between relatives separated as a result of war, conflict or international disaster. Various free-of-charge services are offered, including tracing, the Red Cross message service, family reunion, health & welfare reports and related services. Support is provided to people seeking asylum and living in the Northern Territory while they are awaiting determination of a claim for protection.

Emergency relief is available for any migrant experiencing a crisis, in the form of casework, limited financial assistance and in-kind support. Red Cross provides support and assistance to people who have been trafficked, or who have experienced forced marriage, through the Support to Trafficked People Program. Red Cross also conducts monitoring visits to immigration detention centres in Australia and offshore.

Communities for Children Program

Enables the establishment of community committees in both Palmerston and Tiwi Islands. The committees then allocate funding to a number of local programs to support families and children.

Disaster Response

Operation of the National Registration & Inquiry System

(NRIS) allows concerned relatives to track family members who find themselves caught up in disasters. Australian Red Cross also provides assistance for people affected by emergencies and disasters. Trained staff and volunteers identify those who need counselling & support and provide basic necessities, care and comfort.

First Aid Training

Public courses for First Aid training are available in Alice Springs. For all bookings please call 1300 367 428.

Place Based

Community Development Work in seven locations, with Community Development Officers and Cultural Support Workers assisting the communities to develop solutions and programs that are best for each community. Red Cross is working in Darwin, Galiwinku, Katherine, Daly River, Alice Springs, Tennant Creek and Tiwi Islands.

KWILS is a non-profit community legal centre that provides free legal services for women in the Katherine Region.

We provide:

• Information
• Advice
• Legal Assistance
• Court Representation
• Legal Education

We can help with:

• Domestic and Personal Violence
• Child Protection
• Family Law – Advice
• Divorce
• Civil Law matters:
  • Credit & Debts
  • Victims of Crime Compensation
  • Contractual Disputes
  • Employment.

Wurli After Hours Service

Wurli operates an after hours primary health care service to Aboriginal and Torres Strait Islander people living in the Katherine region.

The After Hours Service can assist clients with general and acute health care needs.

The service operates:

Kintore Street

Client can visit Gudbinji Chronic Conditions Clinic located at 6 Kintore Street every Wednesday from 6pm to 9pm.

Clients are able to book appointments from 6pm to 8:30pm.

Walk-ins are also welcome.

Mobile Van

One night per week from mobile van that visits various community living areas and Katherine location every Thursday from 6pm to 9pm.